These steps are followed when a complaint is filed with code compliance.
Complaint FiledThe process begins with an action request submitted by a citizen or a proactive inspection by a city employee.
An on-site inspection will be conducted to verify that a violation exists.
If violation has occurred, the documentation process of photographs and official notices will begin.
Notice of Violation
After documentation of the violation has been gathered, a 15 day courtesy letter will be sent to the owner and occupant of the property outlining the violation. If after 15 days, compliance is not met an official notice is sent. The official notice is sent by personal delivery, certified mail, or first class mail.
Re-inspection for Compliance
After the number of days given for the violation to be corrected has passed, the property in violation will be reinspected to see if it has come into compliance.
Citation Sent if Needed
If the violation has been corrected, the case will be considered resolved. However, if the violation still exists, and no extension has been granted or requested, a citation will be sent to the owner and the occupant of the property in violation.
As always, the City of Ozark strives to resolve all code compliance issues through voluntary means and with good will towards all citizens. For more information, contact the Planning and Development Department at 417-581-2407 or by fax at 417-581-0353.