Billing Information

New to Ozark? Move to a new house? Need to set up utilities?

Visit our New Customer Page and fill out our new customer form.

Charges


Water and sewer charges will be included on the same bill as trash. At initial registration, you will be notified which day of the month you will be billed. Your bill is due upon receipt and late after 15 days. If you are on the South side of Jackson, you will receive your bill approximately on the 1st of each month.  On the North, side will receive your bill on or about the 15th.


Payments

Payments are always due on receipt of bill (South Side 1st, North Side 15th) of each month and late on the 15th or the 30th, respectively. If payment is not received on these dates there will be a 10% penalty added. There will be a second notice mailed out stating that if not paid in full by the 25th and 10th of each month your service will be disconnected. This will be the only warning before you are disconnected. A fee of $50 plus the total amount due is required for failure to pay bill on time. Payment for the Utility Account is the responsibility of the individual of business listed on the account. Failure to receive a bill does not relieve you of the liability for payment. If you do not receive a bill contact Customer Service at 417-581-2744.


If you receive your bill on the 1st (south) your bill is due by 4 p.m. on the 15th. You will incur a late fee on the 16th through the 25th, and if payment is not made by 4 p.m. on the 25th you will incur a $50 service fee and your service will be disconnected.


If you receive your bill on the 15th (north) your bill is due by 4 p.m. on the 30th. You will incur a late fee on the 31st (if applicable) through the 10th, and if payment is not made by 4 p.m. on the 10th you will incur a $50 service fee and your service will be disconnected.


Payment Options

  • Quick Pay - There is $1.50 convenience fee for this service. 
    My Account - View account history and make payments. There is $1.50 convenience fee for this service. 
  • Automated Phone System
  • By mail to Ozark Water
    PO Box 295
    Ozark, MO 65721
  • In person at City Hall, 206 North 2nd Street from 8 a.m. to 4:30 p.m., Monday through Friday
  • After hours in the drop box below the drive up window
  • *New E-Billing - To sign up for e-billing, citizens will need to call the office at 417-581-2744.

Forms

There are several essential forms the Utility Billing Department regularly uses to help citizens of the City of Ozark. These forms include but are not limited to the following:

You can print these forms and bring them to the water and billing department at 205 N. 1st. Street.

Are you a New Customer? Find our New Customer Form Here. 

Resources

The City of Ozark coordinates with several local utility providers regularly. For more information on some of these utilities, visit their websites below.