Boil Advisory vs. Boil Order

Boil Advisory

A boil advisory is a precautionary measure issued by the water utility to alert customers when there is a potential for compromised water quality. It is recommended that customers boil all water used in the preparation of food and beverages for consumption for 2 minutes.

Severity: 

Moderate

Reason:

Issued when there is a suspicion of contamination, but it has not been confirmed.

Recommended Action:

Residents are advised to boil water for 2 minutes before consuming it, using it for cooking, or for any activity that involves direct ingestion.

This includes water used for:

  • Drinking water (including pets)
  • Brushing teeth
  • Baby formula
  • Washing produce
  • Preparing food
  • Coffee, tea, lemonade, etc.
  • Ice cubes should be thrown out

Water used for laundry, showering/shaving, and watering grass or plants is safe to use without boiling.

Purpose:

Precautionary steps to ensure safety until water tests confirm the absence of contaminants.

Boil Order:

A boil order is a confirmation that contamination is present in the water system. It is essential that customers boil all water used in the preparation of food and beverages for consumption for 2 minutes.

Severity:

High

Reason:

Issued when water tests confirm the presence of harmful contaminants, such as bacteria or parasites.

Recommended Action:

Residents must boil all water used for consumption or use an alternative safe water source for 2 minutes until further notice. It's a mandatory measure to eliminate potential health risks.

This includes water used for:

  • Drinking water (including pets)
  • Brushing teeth
  • Baby formula
  • Washing produce
  • Preparing food
  • Coffee, tea, lemonade, etc.
  • Ice cubes should be thrown out

Water used for laundry, showering/shaving, and watering grass or plants is safe to use without boiling.

Purpose:

Imposed to safeguard public health by preventing the consumption of contaminated water until the issue is resolved.

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